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highlights

  • Employee Recognition Incentive
  • Measuring and Enhancing The Customer Experience
  • Another Set of Eyes Looking Out For your Business and Employees
  • Training Effectiveness Evaluation
  • Compliance Audits

about us

Mystery Shopping is objective, unbiased feedback from trained ‘customers’ – mystery shoppers – to measure how organizations deliver on Brand Promises across markets, touchpoints and channels – Whether in store, online, pick up or more often now by delivery. Another set of eyes to help you measure what really matters.
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